Privacy Policy

Astrotheme attaches particular importance to protecting the personal data of its visitors, members, and customers and limits collection to information necessary for the operation of its services.

1. Data Controller

The data controller is Astrotheme, a French simplified joint-stock company (SAS), 36 rue Scheffer, 75116 Paris, France, registered with the Paris Trade and Companies Register under number RCS Paris B 442 600 441.

For any question concerning personal data, you may write to [email protected].

2. Data Processed and Purposes

Astrotheme does not require a name, postal address, or telephone number to create an account or order a report. An account is based in particular on an email address and password.

Depending on the services used, Astrotheme may process the user's email address, birth data and astrological profiles entered by the user, information relating to orders, and certain technical data required for the operation and security of the website, such as IP addresses or technical logs.

These data are used to create and manage the account, perform requested astrological calculations, save profiles selected by the user, process and supply orders, respond to customer service requests, ensure website security, and comply with Astrotheme's legal obligations.

Depending on the circumstances, processing is based on performance of the service or contract requested by the user, compliance with a legal obligation, Astrotheme's legitimate interest in ensuring the security and proper operation of the website, or consent where consent is required.

3. Payments and Service Providers

Card payments are processed by Stripe. Astrotheme does not receive or store the customer's full card number.

Certain data may be processed by service providers necessary for the operation of the website and the provision of its services, including providers involved in hosting, payments, email delivery, security, audience measurement, or advertising.

Astrotheme does not sell files containing its users' or customers' personal data.

4. Cookies and Other Tracking Technologies

Astrotheme uses cookies and similar technologies that are necessary for the operation of the website, including authentication, security, and certain account features.

Other trackers may be used for audience measurement or advertising. Where consent is required, users must be able to accept or refuse these trackers and subsequently change their choice.

Refusing non-essential cookies does not prevent access to the website's essential functions.

For general information about cookies, you may consult the CNIL website.

5. Retention and Security

Data are retained for a period appropriate to the purpose for which they were collected. Data relating to accounts and saved profiles are retained for as long as necessary to provide the features selected by the user, unless deleted earlier. Information relating to orders may be retained for the periods necessary to comply with accounting, tax, and legal obligations.

Astrotheme implements technical and organizational measures designed to protect data against unauthorized access, loss, alteration, or disclosure.

6. User Rights

Under the General Data Protection Regulation (GDPR) and French law, individuals may, depending on their circumstances, request access to their data, correction or deletion, request restriction of processing, object to processing, exercise the right to portability of certain data, or withdraw consent where processing is based on consent.

These rights may be exercised by writing to [email protected] or to Astrotheme, Customer Service, 36 rue Scheffer, 75116 Paris, France.

Anyone who considers that his or her rights have not been respected may lodge a complaint with the French Data Protection Authority (Commission nationale de l'informatique et des libertés - CNIL).